Privacy Policy

ClixxPay is an independent card machine broker. We help UK businesses compare and obtain card payment terminals and merchant services from a panel of providers. References to we, us or our in this policy refer to ClixxPay.

We are the data controller for the personal information we collect through this website. If you have any questions about this policy or how we handle your data, please contact us at [email protected].

We collect personal data that you provide directly to us, including: your name, business name, email address, phone number, and details about your card payment requirements when you submit a quote request or contact form.

We also collect technical data automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This is collected via cookies and similar technologies.

We use your personal data to: respond to your enquiries and provide you with card machine quotes; match you with suitable payment providers from our panel; communicate with you about your enquiry and any follow-up; improve our website and services; and comply with our legal obligations.

Our lawful basis for processing your data is: (a) contract performance or pre-contractual steps when you request a quote; (b) legitimate interests in operating and improving our brokerage service; and (c) your consent where we rely on it for marketing communications.

As a broker, we share your enquiry details with relevant payment providers on our panel so they can prepare quotes for you. We only share the information necessary to fulfil your request.

We may also share data with: our technology and hosting providers who process data on our behalf under data processing agreements; professional advisers such as lawyers and accountants; and regulatory authorities where required by law.

We do not sell your personal data to third parties.

We use cookies and similar tracking technologies on our website. Essential cookies are required for the website to function and cannot be disabled. Analytics cookies help us understand how visitors use our site — these are only set with your consent.

You can manage your cookie preferences at any time using the cookie consent banner on our website, or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the site.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Enquiry data is typically retained for up to 3 years. You may request deletion of your data at any time by contacting us at [email protected].

Under UK GDPR and the Data Protection Act 2018, you have the following rights: the right to access your personal data; the right to rectification of inaccurate data; the right to erasure (right to be forgotten); the right to restrict processing; the right to data portability; and the right to object to processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data correctly.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our website uses HTTPS encryption for all data in transit.

We may update this Privacy Policy from time to time. When we make significant changes, we will update the last updated date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us by email at [email protected].